Evaluating Chatbot Efficiency: Promising Results from Internal Testing

This summer, our team conducted a series of chatbot efficiency tests to evaluate the potential benefits of integrating such a solution into our daily operations.

The results were clear and encouraging.

When trained on internal documentation, the chatbot improved consultant efficiency by an average of 50%. Additionally, task completion times became 30% more predictable, significantly enhancing planning and workload management.

These findings confirm that AI can serve as a valuable assistant to HRB consultants. And with continued development, it’s only a matter of time before it evolves into a true HRB expert.