Effective on the 20th of December 2021
AGroup (“us”, “we”, or “our”) operates the www.agroup.lv website (the “Service”).
Corporate Commitment to Privacy
AGroup Privacy Policy describes how we collect, use, protect, disclose, store, export, and delete your personal data and otherwise process information through http://www.agroup.lv (Service). In addition, this policy states how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy.
Definition of Personal Information
Personal information refers to any information relating to an identified or identifiable natural person, such as an identification number, physical, physiological, mental, economic, cultural, or social identifiers.
Definition of Personal Information (Special Categories of Information)
Special categories of personal data refers to genetic and biometric data which can identify a unique individual. Under GDPR, these categories require additional privacy protections.
Definition of Non-Personal Information
We may also collect information that is related to you but that does not personally identify you (“Non-personal Information”). Non-personal Information also includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information) in order to remove or hide any Personal Information.
Consent
AGroup collects personal information about you in connection with our products/services. When working or using our company, you may be prompted to make an account which may hold personal information such as your name, mailing address, email address, or credit card information. Prior to collecting this information, AGroup will obtain your consent. At any point in time, you can revoke consent and we will cease using and processing your data immediately.
Information Collected Automatically
AGroup may also collect Technical Information about you when you visit our websites, which your web browser automatically sends whenever you visit a website on the Internet. “Technical Information” is information that does not, by itself, identify a specific individual but which could be used to indirectly identify you. Our servers automatically record this information, which may include your Internet Protocol (“IP”) address, browser type, browser language, and the date and time of your request. Gathering your information helps us ensure our websites and other services work correctly and support our customer analytic efforts.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- First and last name
- Email address
- Company’s name and website
- No. of employees
- Cookies
- Usage Data
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
· Session Cookies.
We use Session Cookies to operate our Service.
· Preference Cookies.
We use Preference Cookies to remember your preferences and various settings.
· Security Cookies.
We use Security Cookies for security purposes.
Analytics Data
We gather analytics data as you use our Website to assist us in improving our services and products. We employ Google Analytics, to learn more – Google Privacy & Terms.
Use of Data
AGroup uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
- To promote AGroup & HRB Portal
Promotion
AGroup uses your contact information to recommend products and services that might be of interest to you, to send you marketing emails such as newsletters, announcements, or special offers or to notify you about our upcoming events.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the EU and choose to provide information to us, please note that we transfer the data, including Personal Data, to the EU and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
AGroup will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
AGroup may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of AGroup
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
We keep your personal information secure. It’s only accessible to a limited number of persons who have special access rights to such systems. They are committed to keeping the information confidential to comply with this Privacy Policy, our internal policies, public laws, and agreements.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
For our Website, we use the SSL (HTTPS) data encryption standard.
Storage
We store collected information in Zoho CRM, our customer relationship management database system. In our Zoho CRM databases are stored data about individuals at our client and other companies, people who already have a business relationship with us or people with whom we want to develop a relationship. The personal data used for these purposes includes relevant business information such as: contact data, publicly available information, your responses to targeted emails, website activity, chat history, and other business information added by AGroup representatives during personal interactions with you. If you wish to be excluded from our CRM databases, please contact us. Hubspot is a GDPR-compliant system. It provides a high level of data security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Your rights
The right to information. We provide you with information about parties that process your personal data, the scope of your personal data we process, the purpose and terms of processing, the place of storage, and the security measures we apply.
The right to access. If you contact us and make a request, we will provide you with a copy of your personal data that we process.
The right to rectification. By contacting us, you may update or correct the personal data we process.
The right to be forgotten. By contacting us, you may ask us to delete your personal data from our database. Otherwise, we delete your personal data after the term of processing has expired or after processing is no longer necessary.
The right to restrict processing. By contacting us, you may restrict us from processing your data in the following cases:
Your personal data is not accurate, and after you contacted us we made no changes in the agreed terms;
- The processing is unlawful;
- The purpose of processing is fulfilled;
- You restrict it using your right to object.
The right to notification. We notify you of specific activities with your personal data that we did not mention in this privacy policy. This may include receiving your consent to share it with other parties for their marketing purposes. We will also notify third parties that help us process your data if you decide to alter some details, remove, or restrict the use of it.
The right to data portability. By contacting us, you can request a copy of your personal data in a usable electronic format.
The right to Opt-In to Promotional emailing. AGroup allows you to opt-in to receive advertisements based on your interests. If you do not opt-in, you will still receive advertisements but they will not be tailored to your interests. If we have sent you a promotional email, you can always unsubscribe using the link that we include in all our emails. You may also send us a reply email and ask to remove you from future email distributions. This opt-out does not apply to information that we exchange when providing our services or other transactions connected with the service agreement.
Europe Privacy Rights
If you are a resident of the European Union, then under this Privacy Policy and pursuant to the General Data Protection Regulation (GDPR), you have the following rights:
Right of Access
At any point in time, you can confirm your data is being processed and request access to your data. If you wish to access/confirm your data is being processed, please contact us by visiting AGroup page www.agroup.lv .
Right to Consent
Before collecting and using your personal data, AGroup will obtain consent. At any point in time, you can revoke consent and AGroup will stop using and processing your personal data.
Right to Erasure
You have the right to request AGroup erases all of your personal data on a number of grounds, including if the data is no longer necessary for its original purpose or if you withdraw consent. If AGroup receives a request, we will inform all third parties who have the data of this request. For additional information on when you can request data erasure, please contact us by visiting www.agroup.lv
Right to Rectification
If any personal data is inaccurate or incomplete, you can request that AGroup corrects the data. When this occurs, AGroup will notify third parties who have access to the data of the change. If you wish to alter your data, please contact us by visiting AGroup page.
Right to Restrict Processing
Even if personal data is still stored by a company, now or in the future, you can request AGroup stops using or processing your data. If you wish to restrict data processing, please contact us by visiting AGroup page.
Right to Object
You have the right to object to your personal data being processed for profiling, direct marketing, scientific research, and statistics. If you wish to object, please contact us by visiting AGroup account page.
Rights Related to Automatic Decision Making and Profiling
At any point in time, you can contact AGroup representative to express your point of view, challenge an explanation of data use, or otherwise obtain further information on automatic data processing.
Right to Data Portability
You have the right to transfer your personal data from one electronic processing system to another without being prevented from doing so by AGroup data processor. Unless extended by AGroup request, within ninety (90) days, AGroup will respond to the request and provide you with the desired information for free in a structured and commonly used electronic format.
Exercising of Your GDPR Data Protection Rights
You may exercise your rights of access, rectification, cancellation and opposition by contacting us by visiting AGroup page. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
We value your opinion. If you have any comments or questions about our Privacy Policy or any privacy concerns, please send them to info@agroup.lv. We will handle your requests or complaints confidentially. We will contact you to address your concerns and outline the options regarding how these may be resolved.