Please introduce yourself and share your role at AGroup.
My name is Inga and I’m a Senior Customer Service Specialist /Solution Consultant in AGroup, I mostly work for client support and participate in new projects implementation.
What excites you the most about working on HRB Portal?
What excites me the most is the infinite opportunity to improve my knowledge. Being in an environment where learning is valued, I have the chance to constantly grow. Also, customer satisfaction with our software feels amazing. It’s incredibly rewarding to meet our customers’ needs and, even more so, to go above and beyond their expectations.
What are some of the biggest challenges you face in your role, and how do you overcome them?
The biggest challenge I face is time management – ensuring everything gets done on time without compromising quality. The key to overcoming this is having a clear understanding of priorities. By staying focused on the task list and regularly reassessing what’s most important, I’m able to keep everything on track.
What’s the most exciting project you’ve worked on so far at AGroup?
I just finished my first implementation project for Ignitis in Latvia, and so far, it’s the biggest achievement I’ve had at AGroup. Until now, my work was mostly focused on customer support and improvements based on customer needs. However, implementing the portal was a completely new and exciting experience.
What’s one fun fact about your team/company/HRB Portal that people might not know?
Behind the software, there’s more than just developers and programmers. At AGroup, there are also real professionals in human resources and payroll who play a crucial role in the development and continuous improvement of the HRB Portal. Our expertise ensures that the software not only functions technically but also meets the business needs of HR professionals and payroll teams.
At AGroup, we believe that great HR technology is built by great people. This series showcases the talented minds behind HRB Portal – the developers, consultants, and experts who bring our solutions to life.
By sharing their stories, we’re putting a human face to our software, building trust with our customers, and showing the passion that drives our innovation. It’s also a way to highlight our company culture and attract top talent who share our vision.
Stay tuned as we introduce the people shaping the future of HR tech!